Contact Us

You can contact membersTrust Credit Union by mail and telephone. While you may also contact us via email, please do not email sensitive financial information, as we cannot guarantee the security of our emails.
memberservices@memberstrustcu.org

Main Office (ATM)
4388 Holland Road Suite 100
Virginia Beach, VA 23452
Phone: 757.671.8800                    Fax: 757.671.8879
Hours Lobby Drive-Up
Monday - Thursday 9:00 a.m. - 5:00 p.m. 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 5:00 p.m. 9:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m. 9:00 a.m. - 1:00 p.m.
Hampton Branch  (ATM)

4013 W.Mercury Boulevard
Hampton, VA 23666

Phone: 757.671.8800                          Fax: 757.728.2718
Hours Lobby                                           Drive Up
Monday - Thursday 9:00 a.m. - 5:00 p.m.                      9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 5:00 p.m.                      9:00 a.m. - 6:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.                      9:00 a.m. - 1:00 p.m.

 

Toll-Free numbers

Credit Union: 1 (800) 704.5180                 

Trustline24: 1 (800) 424.8832      

Change your address:

Click here

Lost/Stolen Card numbers:

MasterCard Debit: 
1 (800) 472.3272      
Your financial institution's name is membersTrust Credit Union

VISA Credit Card: 
1 (800) 325.3678      

VISA Balance and Payment Info: 
1 (800) 423.7503      

VISA Change PIN #:
1 (866) 297.3408

ATM/Debit Card Activation:
1 (866) 333.9337
 

More Information