Contact Us

You can contact membersTrust Credit Union by mail and telephone. While you may also contact us via email, please do not email sensitive financial information, as we cannot guarantee the security of our emails.
mail@memberstrustcu.org

Virginia Beach Branch (ATM)
5648 Southern Boulevard
Virginia Beach, VA 23462
Phone: 757.671.8800
Fax: 757.671.8879
Hours Lobby Drive-Up
Monday - Thursday 9:00 a.m. - 5:00 p.m. 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 5:00 p.m. 9:00 a.m. - 6:00 p.m.
Saturday Closed Closed
Hampton Branch
108 W. Mercury Boulevard
Hampton, VA 23669
Phone: 757.671.8800
Fax: 757.728.2718
Hours Lobby
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.
Fort Monroe Branch (ATM)
PX Complex
102 Griffith Street
Fort Monroe, VA 23651
Phone: 757.671.8800
Fax: 757.728.3708
Hours Lobby
Monday - Friday 9:00 a.m. - 5:00 p.m.
Saturday Closed
ATM Only
Verizon Building
5701 Cleveland Street
Virginia Beach, VA 23462
This specific ATM only available Monday - Friday.

Toll-Free

1(800)424.8832

Change your address:

Click here

Lost/Stolen Card numbers:

MasterCard Debit
1(800)472.3272
Your financial institution's name is membersTrust Credit Union

VISA Credit Card
1(800)325.3678

VISA Balance and Payment Info:
1(800)423.7503

VISA Change PIN #:
1(866)297.3408

ATM/Debit Card Activation

1(866)333.9337
 

More Information